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CUSTOM SERVICE

01. Demand Analysis

First, we need to conduct market research and deeply understand the needs of target customers. For specific engineering construction projects, such as building construction, road construction, water conservancy projects, etc., we need to analyze the actual needs of customers, understand the problems and difficulties they encounter during the construction process, and clarify their customized needs for construction machinery.

02.Project Launch

After determining the customization plan, we need to launch the project, establish the goals and scope of the project, and clarify the organizational structure and task division of the project. At the same time, it is also necessary to formulate a project plan and schedule to ensure that the project can be completed on time.
 

03.Technical Research and Development

The R&D team conducts product research and development work based on customer needs and designs customized products that meet customer needs. During the research and development process, it is necessary to maintain close communication and cooperation with customers, continuously improve and optimize products, and ensure that the quality and performance of products meet customer requirements.

04.Manufacturing

After the product development is completed, we need to carry out manufacturing. Strictly follow the production and manufacturing processes and procedures of domestic host manufacturers to ensure that the quality and performance of products meet customer requirements. At the same time, it is also necessary to strengthen the quality control of the production process to ensure the quality and delivery time of the product.

05.After-sales Service

After the product is delivered, we need to establish a complete after-sales service system to provide customers with technical support and maintenance services in a timely manner.Through high-quality after-sales service, customer satisfaction can be improved and more reputation and market share can be won for the company.
Jiangyin Runye Heavy Industry Machinery Co., Ltd. 

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E-mail: runye@jyrunye.com
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